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Microsoft apologizes after widespread outage

Verified: 127 outlets in 71 countries have reported this story since Nov 12, 9 of them from the United States.

📍 Kingston, Jamaica, JM·🕐 41m ago·127 outlets

Microsoft has issued an apology for a worldwide outage of its email servers that left millions of Outlook users without access to their mailboxes on Thursday. The company attributed the disruption to an earlier network capacity upgrade and a subsequent network change. Microsoft stressed that the issue was not related to cybersecurity or AI. It…

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✓ Verified · 127 outlets

Two or more outlets reported this story and its reliability score reached 65%, so WorldPulse marks it verified. That means more than one outlet says so, not that it is proven true.

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Who reported it

The story so far · 172 reports · · 71 countries✓ Verified Nov 12, 7:48 PM UTC

9 outlets from the United States, where the story is: ABC News, Bloomberg, CBS News and 6 more · how we count

  1. Nov 12, 6:48 PM UTCFirst report
    Global outage hits Microsoft's Outlookrnz.co.nz ↗
  2. Nov 12, 6:50 PM UTC+2 min
    Outlook email outage affects users around the worldthenationalnews.com ↗
  3. Nov 12, 7:44 PM UTC+56 min
    Breaking: Microsoft platforms suffering widespread outages, including Outlookabc.net.au ↗
  4. Nov 13, 10:44 PM UTC+28 h
    Microsoft’s global outage and fixes: What we knowsmh.com.au ↗
  5. Nov 13, 11:44 PM UTC+29 h
    How the worldwide Microsoft outage disrupted the North Countrywwnytv.com ↗
  6. Nov 13, 11:50 PM UTC+29 h· you’re reading this
    Microsoft apologizes after widespread outagenationwideradiojm.com (again) ↗
  7. Nov 14, 12:09 AM UTC+29 h
    Microsoft 'deeply sorry' as services restored after global outage1news.co.nz (again) ↗
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Reliability
90%

Very high · How we score this

Risk Score
low risk